FAQ

WE ARE CURRENTLY OFFERING FREE DELIVERY IN TORONTO & GTA.

Q. What delivery areas fall within GTA?
A. Ajax, Aurora, Brampton, Markham, Misssauga, Newmarket, Oakville, Pickering, Richmond Hill, Stouffville & Vaughan.

Q. Do you offer sameday delivery?
A. Same day delivery is available Mon-Sat in the GTA area on orders placed before 10:00AM EST.

Q. Do you deliver across Canada & USA?
A. We ship our gift baskets across Canada and throughout USA. Please refer to shipping information for delivery schedule.

Q. Do you do custom baskets?
A. We specialize in customizing gifts for personal and corporate gift giving. We can create a basket suited to your company or event theme. One of a kind gifts can be custom designed for your individual or company needs. Your company reports, magazines, videos or products can be incorporated into our specialty baskets.

Q. What types of payment of you accept?
A. We accept Visa, Mastercard and American Express.

Q. Can I send a message with my gift?
A. Your personal message can be enclosed with your gift selection.

Q. How will I know if you have received my online order
A. You will receive a confirmation by email to the email address that you provide.

Q. What is difference between hand delivered fruit baskets and fruit shipped across Canada?

A. Fruit baskets delivered in GTA are designed to remain upright covered in clear cellophane and hand delivered by our drivers or courier. Fruit shipped out of town and across Canada is arranged in layers in unpeeled willow baskets and placed in a shipping box with insulated packing material as required. Some delivery restrictions apply. Please call for more information.

Q. Do prices include delivery or shipping charges?
A. Prices do not include delivery or shipping charges.

Q. How is tax calculated?
A. The Harmonized Sales Tax (HST) or Goods and Services Tax (GST) will be charged where applicable and is calculated at a rate applicable to province where basket is delivered.

Q. How is the best way to submit mutiple orders?
A. Submit multiple orders by email or fax, be sure to include your name and contact number so we may call to confirm details of your order.